Local and family-owned appliance repair service in Glastonbury

Frequently asked questions

What types of home appliances do you service?

We provide repair and maintenance services for a wide range of appliances, including refrigerators, ovens, stoves, washing machines and dryers. If you're unsure if we handle your appliance, feel free to contact us!

Do you offer same-day or emergency repairs?

Yes, we understand that some appliance issues are urgent. We offer same-day and emergency repair services for critical situations, depending on availability.

How do I schedule a service appointment?

You can schedule a service appointment via call/text message directly, or by visiting our website or sending us an email. We offer convenient online booking as well.

How much do your repair services cost?

The cost of a repair depends on the type of appliance, the problem, and the parts required. We offer an initial diagnostic service and will provide a detailed quote before beginning any repair.

What should I do if my appliance is still under warranty?

If your appliance is under warranty, we recommend contacting the manufacturer first. In that case, you would get an invoice and you could request reimbursement of expenses from the supplier company.

Do you offer a warranty on repairs?

Yes, we offer a warranty on both parts and labor. The specific warranty terms vary based on the repair and the parts used, but typically is for 6 months.

Can I get a repair estimate over the phone?

While we can provide a general idea of the cost, an accurate estimate requires diagnosing the appliance in person. Our technicians will perform a thorough evaluation and provide a detailed estimate before proceeding with any repairs.

What should I do to prepare for the technician’s visit?

Please ensure that the appliance is accessible and that the surrounding area is clear. It helps if you have the appliance model and serial number ready, as well as a description of the issue.